Bepalings en voorwaardes

By accessing or using Coachfinder, you agree to be bound by these Terms and Conditions. If you do not agree with
any part of these terms, please do not use our services.

Coachfinder is a South African platform connecting independent, verified sports coaches and coaching institutions
with athletes, parents, schools, clubs, and academies. Coachfinder is currently available to users in South Africa
only. We plan to expand to other countries in future, at which point these Terms will be updated and users notified
of any material changes.

You must be at least 18 years old, or have the consent of a parent or legal guardian, to register an account on
Coachfinder. By registering, you confirm that the information you provide is accurate and that you have the legal
capacity to enter into these Terms.

You may use our services for personal or business purposes, as intended by Coachfinder. You agree not to engage in
any activity that interferes with or disrupts the functionality of our platform, provide false or misleading information
(including during coach verification), or attempt to circumvent the platform to avoid fees.

Coaches must complete Coachfinder's two-part verification process before accepting bookings: KYC Verification — Didit, an automated identity check completed through our identity verification partner, Didit, confirming the Coach is a real, live person; and Professional Verification — Coachfinder Admin, under which Coachfinder reviews submitted certificates and qualifications and contacts the issuing institution directly to confirm their legitimacy. Professional Verification is currently a manual process, applying to all Coaches, including those in countries the Platform expands to in future, until an automated process is introduced for that check as well. A Coach unable to complete KYC Verification automatically may request manual review instead, in which case Coachfinder verifies identity documents by hand alongside the Coach's certificates. Coachfinder reserves the right to decline, suspend, or revoke either verification at its discretion, including where information provided is found to be false, incomplete, or no longer accurate.

The content, features, and functionality of Coachfinder are the property of Coachfinder and are protected by
copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create
derivative works without our express consent.

To access certain features, you may be required to create an account. You are responsible for maintaining the
confidentiality of your account information and agree to notify us immediately of any unauthorized use.

Your use of Coachfinder is also governed by our Privacy Policy. By using our services, you consent to the terms
outlined in the Privacy Policy.

Bookings, plans, and fees are governed by our Plan & Pricing Schedule. Cancellations and refunds are governed by
our Refund Policy and, for clients, our Client Terms Summary. Please review these documents for full details.

Coachfinder facilitates connections between coaches and clients but is not responsible for the quality, safety, or
outcome of coaching services provided by independent coaches. To the fullest extent permitted by law,
Coachfinder's liability for any claim arising from use of the Platform is limited to the fees paid to Coachfinder in
connection with the relevant booking.

For any inquiries, concerns, or support-related issues, please contact our customer support team at
[email protected].

We reserve the right to update or modify these Terms and Conditions at any time. The date of the latest update will
be displayed at the beginning of this document. It is your responsibility to review these terms periodically. Material
changes will be communicated in accordance with the notice provisions set out in the relevant governing document
(e.g. the 30-day notice period that applies to platform fee changes).

We may suspend or freeze your access to Coachfinder in accordance with the terms of the Coach Agreement and
Plan & Pricing Schedule, or where you breach these Terms. Where your account is frozen under the terms of the
Plan & Pricing Schedule, this is not a termination — your profile information and history are retained, and you may
reactivate at any time by purchasing a new plan. Coachfinder reserves the right to terminate your account outright,
with notice where reasonably practicable, for serious or repeated violations of these Terms. We will also provide you with a 2-3 day timeframe for termination if needed.

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. As the
Platform expands to other countries, additional local terms may apply and will be communicated at that time.

You may use Coachfinder for personal or business purposes, as intended by Coachfinder, including as an individual Coach, a Client, or an Institution (a school, university, club, academy, or brand partner) registering and operating a business account under these Terms.

Any amendments to this agreement will be effected once agreed to by both parties in writing and will come into effect immediately/7 days

Any disputes arising from this agreement will be resolved through the internal dispute resolution mechanisms and should such measures fail, the parties then reserve the right to have disputes resolved within the magistrates courts of South Africa.